Professional Dermal Fillers & Skin Boosters at Wholesale Prices

Our temperature-sensitive products are stored in a climate-controlled warehouse with refrigerators maintaining 2 °C to 8 °C. Once dispatched, products should be kept in a refrigerator, never at room temperature or in a freezer. Some sealed formulations are heat resistant up to 40 °C. Open vials should ideally not be stored; if needed they may be refrigerated and used within one month, noting that potency may decrease over time.

Some injectable products are supplied as a lyophilised powder, so the vial can look empty at first glance. Reconstitute the powder with sterile saline before use.

All items leave our warehouse with sufficient shelf life. An item that expires more than three months after delivery is considered acceptable and not eligible for refund.

No. Mixing products from different manufacturers is not recommended for safety reasons. Allow two to four weeks for results and always follow the manufacturer's guidance.

No. All products are intended for use by licensed healthcare professionals. We cannot supply usage instructions or accept liability for misuse.

• Store products in a refrigerator at 2–8 °C.
• Keep away from direct sunlight and heat sources.
• Insulated packaging keeps products stable during shipping.
• Refrigerate immediately upon receipt.

We ship temperature-sensitive products in insulated boxes with ice packs that keep temperatures below 8 °C for about 7–8 days. In hot months the packs may melt. Potency can drop by roughly ten percent, but the product remains safe and effective. Refrigerate all items immediately upon arrival.

When your order is processed we email you a tracking number. Check your inbox and spam folders. If you do not receive the email within three business days, contact info@brunodermalfiller.com.

• USA, Canada, Japan: 2–5 business days
• Europe (excl. Germany & Italy): 3–5 business days
• Germany & Italy: 3–6 business days
• South Africa: 7+ business days
• Dominican Republic: 8–12 business days

Average worldwide delivery: 3–5 business days. Delays may occur due to customs clearance.

Duties, taxes, or VAT may be charged by your local customs authority. These government-imposed fees are the customer's responsibility. We do not reimburse these fees and do not replace goods refused at customs for non-payment.

If the outer box is damaged but products are intact it is not considered a damaged item. If the products themselves are affected, submit a claim with photos within 30 days of delivery and we will arrange a refund or replacement.

1. Open the tracking page on the courier's website and note the delivery date and time.
2. Contact your local courier office. If possible, speak to the delivering courier.
3. If still unresolved, email us. We will request an investigation which can take up to fourteen days.

Yes. For orders of 50 units or more, contact our support team to discuss pricing and conditions.

You may cancel only if the order has not yet been shipped. Once shipped, cancellation is not possible; you may request a return instead. Shipping fees are non-refundable.

You can modify your cart anytime before completing checkout. If your order has already been placed, contact info@brunodermalfiller.com as soon as possible. If it has not yet shipped, we will do our best to update it.

Typical reasons include missing or incorrect customer information, items temporarily out of stock, customs inspections, or delivery modifications. We process the order only after all outstanding issues are resolved.

• Transfers within Europe are usually confirmed the same day.
• Transfers from outside Europe may take 2–5 working days.

Orders are shipped after payment is confirmed.

No. PayPal policy prohibits transactions for regulated medical and aesthetic products.

1. At checkout choose "Pay from wallet".
2. Enter the amount you wish to use.
3. Complete the order.

Double charges can result from refreshing the payment page or technical glitches. Contact us immediately so we can reverse the duplicate transaction.

Contact us within fourteen days of delivery. We accept returns when: the wrong product was shipped, items are missing, the product arrived damaged or defective, or the buyer changes their mind and the item is unopened and in original packaging.

Send clear photo or video evidence within fourteen days to info@brunodermalfiller.com. We will refund or replace the damaged items only.

Send an unboxing video within fourteen days. We will compare it with our packing video and decide accordingly. If our video confirms correct packing, no refund or reshipment is provided.

Refunds are typically processed within fourteen days. If funds do not appear after you obtain the cancellation receipt, contact your bank for assistance.

For complete terms, see our Refund Policy.

Yes. Depending on your country, customs may charge duties, VAT, or handling fees. These are outside our control and must be paid by the customer to clear the parcel.

Email info@brunodermalfiller.com for details on our wholesale partnership programme.

Our products are intended for licensed professionals only. We do not provide usage instructions or medical advice. We are not responsible for damages or side effects caused by misuse.

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